Cookie Policy

What are Cookies?

A cookie is a small file, downloaded onto a device when you visit or access certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a web visitor’s device and store some information about a web visitor’s previous actions and/or preferences.

Like many websites, we use cookies on our website to provide the most effective web services possible as well as protecting your online privacy. Cookies allow you to safely log into your account, see customised content and keep track of items in your shopping basket and to place an order securely.

Cookies used on our website do not store any sensitive or personal data such as your name, address, phone number or payment details.

Please note:
In order to make full use of our website by accessing from your laptop, desktop, tablet or mobile device you will need to accept our cookies.

Cookies we use

Cookies that are used on our website may from time to time change or update, but they typically fall into the following types of cookies:

Essential Cookies: These are fundamental for authentication and security of your visit, in order to use key website features such as logging onto your website account securely and verifying your account to make it easier for you to access.

Performance Cookies: They collect information on how much traffic comes from our web visitors onto our servers, how often you visit and how you navigate through web pages, particular functions, how long you are on the website and what you add to your basket on the website. This detail allows us to continually improve our service and make it more relevant to you.

Functionality Cookies: Allow our website to remember your preferences, when and how you interacted with any website features or services. This allows our service to provide future content recommendations to you but also to other’s that have similar browsing or buying behaviour.

Advertising Cookies (Third Party): They collect information on which third party website(s) that feature or display our website ads which attracted you to visit our website. This allows us to understand how you interact with our ads on other websites and what type of content is of interest.

Where do we use Cookies?

We may place cookies on your laptop, desktop, tablet or mobile device and also receive information stored in cookies when you visit:

Janitorial Supplies  website

Web Services provided by third-party companies, such as customer journey analytics, content or advertising partners

Managing Cookies

If you choose to do private browsing on a website, many internet browsers or laptop, desktop, tablet or mobile device have settings which allow you to disallow or delete your cookies and your browsing history. Please refer to your internet browser or device settings for more information on this.

Please note:
In order to make full use of our website by accessing from your laptop, desktop, tablet or mobile device you will need to accept our cookies

Contact Us & Help Hub

Our Customer Services team can be contacted on 03301 373 903 on weekdays between 9.00am and 5.00pm. There are times when our phone lines can get really busy though, so please be patient if you can't get through first time.

You can of course contact us using the Contact Us, we aim to answer emails within 2 working hours.