Delivery Guide

Working in partnership with TNT, DPD and Pallet Network, Janitorial Supplies takes great care of your purchase in transit to ensure safe delivery and excellent service.Orders received by 3.00pm for in-stock items will be despatched on the same business day.

Orders placed after 3.00pm or on Friday’s and over the weekend will be processed the following Monday. Standard UK delivery charge excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight. For these areas please check the remote and offshore delivery tables for pricing.

Next day delivery only applies to mainland UK orders and excludes remote and offshore areas. Next Day is available but not guaranteed.

Even though the majority of our products is eligible for next day delivery, please allow up to 2 days for delivery of certain items. Equipment may be sent direct from our suppliers, depending on the product.

For Items such as heavy equipment, Salt  and machinery, please allow 5 to 10 working days.

You will be advised if we foresee any delays, please note we cannot guarantee times of delivery but can contact the drivers on occasions, if required, for these products. Please contact our sales team if you need to confirm lead times.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Our aim is to always have stock available on all the website items. Standard UK Delivery Service (Next Day)

Spend over £299 (ex vat) online and get *FREE Delivery to anywhere in the UK mainland.

**Please note some items will incur a surcharge on top of the usual delivery charge due to their nature, this could range from their size to being Hazardous Goods.

**Please note that the free delivery threshold is for the UK Mainland postcodes only. Any address outside UK Mainlands will not eligible for Free Delivery even if the order value is more than £299.

  Per Consignment (1-10 Kilos) Add Per Kilo (10 kilos +)
*UK Mainland Excluding Scottish Highlands £9.99 £0.33
Isle of Wight £14.95 £0.35
Scottish Highlands £36.00 £1.55
Northern Ireland £26.00 £1.35
Offshore Islands £26.00 £1.35
Channel Islands £26.00 £1.35
  • Please ensure you provide a full valid UK postal address.
  • Janitorial Supplies are unable to deliver to PO Box addresses.
  • We are currently only delivering to UK addresses.
  • We cannot guarantee that your order will arrive next day.

Contact Us & Help Hub

Our Customer Services team can be contacted on 03301 373 903 on weekdays between 9.00am and 5.00pm. There are times when our phone lines can get really busy though, so please be patient if you can't get through first time.

You can of course contact us using the Contact Us, we aim to answer emails within 2 working hours.