Voucher T&C's

Online voucher  terms & conditions

1 The voucher is redeemable online only, a voucher cannot be redeemed at our trade counter or via phone or mail order.

2 The voucher will need to be validated at the time of purchase on the checkout page only.

3 Vouchers must be redeemed before the specified expiry date

4 Vouchers are non-transferable and no cash alternative will be offered.

5 Promotional vouchers cannot be used retrospectively, ie applied to orders already placed with us

6 There are various forms of voucher types available which must meet the specified voucher criteria at the time of purchase in order to receive related voucher discount:
    a. A voucher that is redeemable against a specified product purchase
    b. A voucher that is redeemable against a delivery option
    c. A voucher that is redeemable against an order total

7 Certain products may be exempt from promotional offers.

8 For vouchers redeemable against a delivery option: If the delivery option chosen is of lesser value than the voucher then no additional discount is applicable.

9 Cleaning Products cannot accept responsibility for lost voucher codes or email voucher delays in the transmission from Internet providers.

10 Voucher codes for free delivery only apply for UK mainland (this excludes the Highlands and outlying islands).

11 All offers are subject to stock availability

12 Certain products may be exempt from promotional offers.

13 Cleaning Products reserves the right to cancel online vouchers at any time.

Contact Us & Help Hub

Our Customer Services team can be contacted on 03301 373 903 on weekdays between 9.00am and 5.00pm. There are times when our phone lines can get really busy though, so please be patient if you can't get through first time.

You can of course contact us using the Contact Us, we aim to answer emails within 2 working hours.